We do not guarantee that our products are fully compatible with any third-party software. We recommend contacting us for assistance if you experience any issues receiving or downloading our products. All our products are tested properly, but unexpected errors may occur. Download issues (if you experience problems while downloading the product).Product not delivered (if you haven’t received the delivery email from us).We issue refunds for digital products only under the following conditions: We issue refunds for digital products within 7 days of the original purchase of the product. If you received a damaged product, please notify us immediately for assistance. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Curiscope. Shipping charges incurred in connection with the return of a product are non-refundable. Please include your order number and your sender name and address inside the shipment so that our facility can inform us your shipment has been returned. Please contact us before you send the product:įor US returns, please send the product with its original packing to: Products that do not meet these criteria will not be considered for return. ![]() The product is in its original packaging.The product was shipped in the last 30 days.To be eligible for a return, please make sure that: A new product may be exchanged for another product or returned for a refund. ![]() Our products can be returned within 30 days of the shipment date. If you are not entirely satisfied with your purchase, we’re here to help.
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